About Us

image
About Us

Mercy Medical Centre Nairobi

Mercy Medical Centre is a leading private medical centre situated at the heart of Nairobi City in Kenya, providing specialized medical healthcare (including medical checkups, specialist doctor consultations, and health screening), health information, and doctor services.
We have a dedicated team of doctors specialized in Obstetrics and Gynecology (OB/GYN), healthcare support staff, and administration professionals who take pride in offering the highest standards of patient-centered healthcare.
Complementary Therapists include Medical Sociologists, Doulas, Childbirth Preparation Specialists, Breastfeeding Counseling and Lactation Support Specialists, and Bereavement Support. We also have an in-house laboratory and pharmacy.

  • Mercy Medical Centre is a one of kind Medical Centre in Nairobi City dedicated to holistic reproductive health.
  • Our Outpatient Clinic offers complete Obstetrical and Gynaecological services, from fertility appreciation, fertility education and medical management, pregnancy, childbirth, and menopause.
  • The clinic is served by board-certified Obstetricians and Gynaecologists who perform a number of delicate surgeries and procedures which include laparoscopic surgery.
  • Our OB/GYNs also treat or manage an array of conditions, including infertility, menopause, hormonal disorders, and reproductive-related cancers. We also provide Lamaze classes.
  • We provide outstanding customer service and conduct constant customer follow-ups to gather their feedback on our services and evaluate customer satisfaction.

Our Mission

To offer comprehensive reproductive, maternal, and child health services guided by Christian ethics of respect for the dignity of human life, responsible application of free will, promotion of the family unit, and environmental stewardship.

Our Motto

Happy to be of service.

Our Vision

Healthy Families Creating Healthy Communities.

Our Strategy

Better Information, Better Health

At Mercy Medical Centre, our strategic focus is centered around delivering excellence in healthcare services. Through a comprehensive strategy, we aim to enhance operational efficiency, prioritize patient safety and care, drive organizational growth, foster a culture of talent and innovation, and establish strong physician partnerships.

  • Operational Excellence At Mercy Medical Centre, We relentlessly focus on excellence in all our operations, from administrative processes to patient interactions. By enhancing operational efficiency, containing costs without compromising quality, and developing affordable healthcare services, we ensure that our patients experience the pinnacle of healthcare delivery.
  • Best and Safest Patient Care By removing variability in service offerings, defining clinical protocols, and implementing stringent safety measures, we prioritize patient well-being. At Mercy Medical Centre, we believe in delivering care that not only meets but exceeds the expectations of our patients.
  • Organizational Growth Identifying opportunities for growth is integral to our organizational strategy. We actively engage with corporate bodies for partnership initiatives, aspire to become the provider of choice in Kenya, and work towards expanding our network of hospital facilities. Through strategic expansion, we aim to reach and serve more communities, fostering a culture of accessible and quality healthcare.
  • Talent and Culture Our team at Mercy Medical Centre is the heart of our success. To ensure we continue to attract and retain top-tier talent, we focus on talent development, defined career pathways, and clear promotion and tenure policies. By recognizing and rewarding performance and fostering a culture of innovation and collaboration, we create an environment where our team thrives and delivers exceptional healthcare services.
  • Physician Partnerships Building strong physician partnerships is key to our strategy. At Mercy Medical Centre, we actively attract and retain the best physicians, develop networks that facilitate collaboration and knowledge-sharing, and maintain state-of-the-art facilities and equipment.
image
image
Doctors

Meet Our Qualified Doctors

At Mercy Medical Centre, our distinguished team of healthcare professionals is the cornerstone of our commitment to excellence. Led by Dr. Mercy Wahome (PhD), the Director of Mercy Health Services Limited, our board-certified specialists in Obstetrics and Gynecology (OB/GYN) bring a wealth of experience and expertise to ensure the highest standards of care for our patients.

image
Feedback

Our Happy Clients Says About Us

Here is a glimpse of what our clients say about us

Our Partners